Unit -1 Communication Skills

Multiple Choice Question

1. Visual communication primarily relies on which sense to convey ideas and information?
a. hearing
b. Touch
c. Sight
d. Taste
Ans :-  c. Sight
2. Which of these is NOT a common communication barrier?
a. Linguistic barrier
b. Interpersonal barrier
c. Financial barrier
d. Organisational barrier
Ans :-  c. Financial barrier
3. There are ___________ C’s principles of effective communication
a. 6
b. 5
c. 7
d. 8
Ans :-  c. 7
4. The ________ the response , the more effective is the communcation cycle.
a. Slower
b. Quicker
c. Clear
d. faster
Ans :-  b. Quicker
5. With which of the following words can we not use the article ‘an’?
a. European
b. Hour
c. Egg
d. Umbrella
Ans :-  a. European
6. Why are e-mails used in communication?
(a) To reach many people instantly
(b) To share attachments and files
(c) For live conversation
(d) To record past conversations
Ans: (b) To share documents and files
7.Which of these shows a positive expression on your face?
(a) Frowning while thinking
(b) Making eye contact
(c) Smiling constantly
(d) Rolling your eyes
Ans: (b) Maintaining eye contact
8. What does having an upright posture indicate?
(a) Pride 
(b) Professionalism 
(c) Confidence 
(d) Humility
Ans: (c) Confidence
9. Which of the following is a poor non-verbal behavior at the workplace?
(a) Talking at a steady pace
(b) Sitting in a proper posture
(c) Hands in pockets while talking
(d) Slightly tilting the head to listen
Ans: (a) Keeping hands in pockets while talking
10. Which statement below correctly describes communication?
(a) Half of communication is non-verbal
(b) 20% involves body gestures
(c) 5% includes voice tone and pauses
(d) 7% is expressed through words
Ans: (d) 7% communication is done using words
11. What is an example of positive feedback?
(a) Excellent, your work has improved
(b) I observed your dedication
(c) You always do it wrong
(d) All of the above
Ans: (a) Excellent, your work has improved
12. Which among the following is negative feedback?
(a) I hate to tell you this, but your drawing isn’t good
(b) You have the potential to improve
(c) It’s good, but can be better
(d) None of the above
Ans: (a) I hate to tell you this but your drawing skills are poor
13. What makes a feedback effective?
(a) Long and time-consuming
(b) Honest and direct
(c) Clear and precise
(d) Based on personal opinion
Ans: (c) Specific
14. Identify the non-communication barrier below.
(a) Language difficulties
(b) Problems in relationships
(c) Financial problems
(d) Issues within an organization
Ans: (c) Financial barrier
15. What helps in removing communication barriers?
(a) Respecting differences
(b) Using a translator
(c) Not communicating
(d) Using personal language
Ans: (b) Using a translator
16. Which sentence includes an adjective?
(a) Radha has a red dress
(b) I can speak French
(c) The Girl on the Train is a best-seller
(d) Abdul can swim fast
Ans: (d) Abdul can swim fast
17. Choose the sentence with correct capitalization.
(a) Ravi and i are going to the movies
(b) Salim is visiting India in july
(c) The Tiger is a strong animal
(d) She is arriving on Monday
Ans: (d) She is arriving on Monday
18. Which sentence has correct punctuation?
(a) When is the party
(b) I had bread omelette and a Banana for breakfast
(c) I am so excited about my first foreign trip!
(d) This is Abdul’s notebook
Ans: (d) This is Abdul’s notebook
19. In which sentence is there an adverb?
(a) Divya drinks milk every day
(b) Sanjay gifted me a pen
(c) I opened the door lock
(d) Sita is 5-feet tall
Ans: (a) Divya drinks milk every day
20. Identify subject, verb, and object in “The car crashed into a tree.”
(a) Object: a tree; Verb: crashed; Subject: the car
(b) Object: the car; Verb: crashed; Subject: a tree
(c) Object: crashed; Verb: the tree; Subject: the car
(d) Object: crashed; Verb: the car; Subject: the tree
Ans: (a) Object: a tree; Verb: crashed; Subject: the car
21. Find the indirect object in: “The band played music for the audience.”
(a) The band 
(b) played 
(c) music 
(d) audience
Ans: (d) audience
22. Which is an example of an imperative sentence?
(a) Switch off the fan
(b) Sheila went to the market
(c) Where are my colours?
(d) Oh no! I missed my flight
Ans: (d) Oh no! I missed my flight
23. Which sentence is in active voice?
(a) A movie is being watched by them
(b) The car was repaired by Raju
(c) He is reading a book
(d) The thief was being chased
Ans: (c) He is reading a book
24. Which is not a benefit of verbal communication?
(a) It’s interactive 
(b) Needs physical closeness
(c) Instant feedback 
(d) Quick communication
Ans: (b) Requires proximity
25. A feedback following a structured format is called?
(a) Informal
(b) Descriptive
(c) Formal
(d) Non-descriptive
Ans: (c) Formal
26. When a person struggles to communicate due to lack of confidence, it is a __________ barrier.
(a) Personal
(b) Past experience
(c) Prejudice
(d) Environmental
Ans: (a) Personal factors
27. “My father gifted me a new smartphone.” – What type of sentence is this?
(a) Declarative
(b) Command
(c) Exclamation
(d) None of these
Ans: (a) Assertive
28. Which part of a sentence talks about the thing affected by the verb?
(a) Subject
(b) Predicate
(c) Object
(d) Adverb
Ans: (c) Object
29. Fill in the blank: “Could I have ________ milk in my tea, please?”
(a) a little
(b) a few
(c) much
(d) several
Ans: (a) a little
30. Which is not a form of written communication?
(a) Newsletter
(b) Media release
(c) Manuals
(d) Illustrations
Ans: (d) Illustrations
31. What plays a major role in building our personality and public image?
(a) Body language
(b) Written communication
(c) Visual communication
(d) None
Ans: (a) Body language
32. Which of the following is not a trait of good feedback?
(a) Intention
(b) Specific
(c) Length
(d) Clarity
Ans: (c) Length
33. “Good job! Congratulations!” – What type of feedback is this?
(a) Formal
(b) Informal
(c) Specific
(d) Descriptive
Ans: (b) Informal
34. Which is not part of the 7 C’s of communication?
(a) Complexity
(b) Clarity
(c) Completeness
(d) Courtesy
Ans: (a) Complexity
35. Which phrase includes a noun/pronoun with a participle, usually set off with commas?
(a) Infinitive
(b) Absolute
(c) Gerund
(d) Noun
Ans: (b) Absolute
36. What is a piece of writing meant for newspapers or magazines called?
(a) Introduction
(b) Essay
(c) Article
(d) None
Ans: (c) Article
37. In “Have you received the latest news about the match?” – What part of speech is “latest”?
(a) Adverb
(b) Conjunction
(c) Interjection
(d) Adjective
Ans: (d) Adjective
38. Choose the sentence written in active voice:
(a) A movie is being watched by them
(b) The car was repaired by Raju
(c) He is reading a book
(d) The thief was being chased
Ans: (c) He is reading a book
39. Which of the following is not a part of the communication cycle?
(a) Sender
(b) Feedback
(c) Interruption
(d) Message
Ans: (c) Interruption
40. What role does a receiver play in communication?
(a) Creates the message
(b) Transmits information
(c) Understands and gives feedback
(d) Chooses the channel
Ans: (c) Understands and gives feedback
41. Which method allows visual and textual communication over long distances at low cost?
(a) Face-to-face talk
(b) Posters
(c) E-mail
(d) Newsletters
Ans: (c) E-mail
42. What kind of communication happens during a press conference?
(a) Public
(b) Small group
(c) Interpersonal
(d) Written
Ans: (b) Small group
43. In which situation would notices or posters be most useful?
(a) Sharing project feedback
(b) Addressing one employee
(c) Announcing a holiday to factory workers
(d) Sending an e-mail to a customer
Ans: (c) Announcing a holiday to factory workers
44. What is a disadvantage of verbal communication?
(a) Difficult to get quick responses
(b) Risk of unclear meaning due to poor word choice
(c) Very expensive
(d) Requires internet access
Ans: (b) Risk of unclear meaning due to poor word choice
45. Which of the following is non-verbal communication?
(a) Phone call
(b) SMS
(c) Hand gesture
(d) Letter
Ans: (c) Hand gesture
46. What does maintaining eye contact during conversation show?
(a) Disrespect
(b) Lack of confidence
(c) Boredom
(d) Active engagement
Ans: (d) Active engagement
47. Which non-verbal cue is related to tone, pitch, and speed of voice?
(a) Eye contact
(b) Paralanguage
(c) Touch
(d) Space
Ans: (b) Paralanguage
48. Which type of feedback includes comments like “Well done, great job!”?
(a) Negative
(b) No feedback
(c) Positive
(d) Mixed
Ans: (c) Positive
49. Which feedback style is most useful for continuous improvement?
(a) Timid feedback
(b) Rude remarks
(c) Ongoing and supportive feedback
(d) Ignoring
Ans: (c) Ongoing and supportive feedback
50. What does the 7% rule in communication suggest?
(a) Most communication is visual
(b) Words make up only 7% of total communication
(c) Voice tone is 7% of a message
(d) 7% of people respond to communication
Ans: (b) Words make up only 7% of total communication
51. What is an example of a physical barrier in communication?
(a) Accent
(b) E-mail error
(c) Noise in the environment
(d) Personal conflict
Ans: (c) Noise in the environment
52. Which barrier arises due to regional language or jargon usage?
(a) Organisational
(b) Linguistic
(c) Interpersonal
(d) Cultural
Ans: (b) Linguistic
53. Which of the following is a way to overcome communication barriers?
(a) Using slang in messages
(b) Assuming cultural knowledge
(c) Speaking in one’s local dialect
(d) Using simple and clear language
Ans: (d) Using simple and clear language
54. Which part of speech describes an action in a sentence?
(a) Noun
(b) Verb
(c) Adjective
(d) Pronoun
Ans: (b) Verb
55. In the sentence “He gave her a gift,” which is the indirect object?
(a) He
(b) Her
(c) Gift
(d) Gave
Ans: (b) Her
56. Which sentence is in active voice?
(a) The room was cleaned by John
(b) The food was being cooked
(c) Riya reads a book
(d) A lesson was being taught
Ans: (c) Riya reads a book
57. Which of the following shows correct punctuation?
(a) where are you going.
(b) I am happy!
(c) this is Amita’s book
(d) he said “hello.”
Ans: (b) I am happy!
58. In which sentence is the capitalisation used correctly?
(a) my Friend lives in Delhi
(b) We will go to Goa in December
(c) Sunday is the best day of week
(d) he is Visiting the temple
Ans: (b) We will go to Goa in December
59. Which of the following is an example of public communication?
(a) One-on-one video call
(b) Speech in a political rally
(c) Email to a colleague
(d) A chat between two friends
Ans: (b) Speech in a political rally
60. What does the ‘sender’ do in the communication process?
(a) Receives feedback
(b) Listens to a message
(c) Transmits the message
(d) Blocks communication
Ans: (c) Transmits the message
61. Which form of communication does not require knowing a specific language?
(a) Written communication
(b) Verbal communication
(c) Visual communication
(d) Interpersonal communication
Ans: (c) Visual communication
62. What should you do to appear confident during a presentation?
(a) Cross your arms
(b) Keep your posture straight
(c) Avoid eye contact
(d) Fidget constantly
Ans: (b) Keep your posture straight
63. What is a good practice during a formal conversation?
(a) Chewing gum while talking
(b) Rolling your eyes when bored
(c) Speaking in a clear and polite tone
(d) Turning your back on the speaker
Ans: (c) Speaking in a clear and polite tone
64. Which of the following is a feature of effective feedback?
(a) Delayed
(b) Rude and blunt
(c) Specific and timely
(d) Unclear
Ans: (c) Specific and timely
65. What kind of feedback is it when no response is given at all?
(a) Negative
(b) Neutral
(c) No feedback
(d) Positive
Ans: (c) No feedback
66. What part of a sentence answers the question “what is being done”?
(a) Subject
(b) Verb
(c) Object
(d) Article
Ans: (b) Verb
67. What part of speech is the word “quickly” in the sentence “He ran quickly”?
(a) Noun
(b) Verb
(c) Adjective
(d) Adverb
Ans: (d) Adverb
68. Which of these is a direct object in the sentence “She wrote a letter”?
(a) She
(b) Wrote
(c) A letter
(d) To him
Ans: (c) A letter
69. What is the function of capital letters in writing?
(a) To confuse readers
(b) To highlight informal words
(c) To begin sentences and proper nouns
(d) To avoid punctuation
Ans: (c) To begin sentences and proper nouns
70. Which of these sentences uses TINS rule of capitalization correctly?
(a) He went to jaipur in august.
(b) She met dr. Mehta at school.
(c) They visited The Red Fort in Delhi.
(d) my friend is named reena.
Ans: (c) They visited The Red Fort in Delhi.
71. In communication, what does space refer to?
(a) Silence between two people
(b) Distance between individuals while interacting
(c) Time of message delivery
(d) Type of message
Ans: (b) Distance between individuals while interacting
72. In a formal environment, what should you avoid while giving feedback?
(a) Being respectful
(b) Using offensive language
(c) Providing helpful suggestions
(d) Being specific
Ans: (b) Using offensive language
73. In the sentence “I gave him the book,” what is the indirect object?
(a) I
(b) Him
(c) The book
(d) Gave
Ans: (b) Him
74. Which form of communication involves one person addressing a crowd?
(a) Group communication
(b) Interpersonal communication
(c) Public communication
(d) Personal communication
Ans: (c) Public communication
75. What does a firm handshake during a greeting generally express?
(a) Fear
(b) Discomfort
(c) Confidence
(d) Disinterest
Ans: (c) Confidence
76. What is paralanguage in communication?
(a) Visual symbols used in messaging
(b) Physical appearance of a person
(c) Tone, pitch, and volume used while speaking
(d) Handwritten communication
Ans: (c) Tone, pitch, and volume used while speaking
77. Which of these methods can help overcome a language barrier?
(a) Speaking in your mother tongue
(b) Using complex sentences
(c) Hiring a translator
(d) Avoiding conversation
Ans: (c) Hiring a translator
78. Which punctuation mark is used to indicate possession in English?
(a) Full stop (.)
(b) Comma (,)
(c) Apostrophe (’)
(d) Exclamation mark (!)
Ans: (c) Apostrophe (’)
79. What does interpersonal communication typically involve?
(a) Large crowd conversations
(b) One-on-one discussion
(c) Poster distribution
(d) Written report
Ans: (b) One-on-one discussion
80. Which type of sentence is this: “Please close the window.”
(a) Exclamatory
(b) Declarative
(c) Interrogative
(d) Imperative
Ans: (d) Imperative
81. What is the main goal of feedback in communication?
(a) To reject the message
(b) To finish the conversation
(c) To confirm the message was understood
(d) To change the channel of communication
Ans: (c) To confirm the message was understood
82. Which of the following is an example of written communication?
(a) Face-to-face discussion
(b) Circular
(c) Voice note
(d) Phone call
Ans: (b) Circular
83. What does a slouched posture usually indicate during communication?
(a) Confidence
(b) Excitement
(c) Tiredness or low confidence
(d) Clarity
Ans: (c) Tiredness or low confidence
84. Which punctuation mark is used to indicate a question?
(a) Full stop (.)
(b) Apostrophe (’)
(c) Exclamation mark (!)
(d) Question mark (?)
Ans: (d) Question mark (?)
85. Which type of communication takes place using charts and diagrams?
(a) Verbal
(b) Written
(c) Visual
(d) Non-verbal
Ans: (c) Visual
86. Why is tone of voice important during communication?
(a) It replaces the message
(b) It sets the mood and intention
(c) It hides the meaning
(d) It is irrelevant
Ans: (b) It sets the mood and intention
87. What is the correct structure of a complete sentence?
(a) Subject + verb + object
(b) Object + verb + subject
(c) Noun + adverb + preposition
(d) Article + pronoun + adjective
Ans: (a) Subject + verb + object
88. Which of the following is a cultural communication barrier?
(a) Loud speaker noise
(b) Different dressing styles causing misjudgment
(c) Bad internet connection
(d) Delay in response
Ans: (b) Different dressing styles causing misjudgment
89. In which of the following sentences is ‘laughing’ used as a verb?
(a) The laughing boy ran fast
(b) Laughing is good for health
(c) I saw her laughing loudly
(d) He had a laughing face
Ans: (c) I saw her laughing loudly
90. What is the correct capitalisation in this sentence?
(a) He will Visit Agra in march.
(b) My Brother is named amit.
(c) We celebrate Independence Day in August.
(d) they love Indian food.
Ans: (c) We celebrate Independence Day in August.
91. What is the function of an indirect object in a sentence?
(a) Shows the time
(b) Receives the action directly
(c) Tells for whom or to whom the action is done
(d) Describes the verb
Ans: (c) Tells for whom or to whom the action is done
92. Which of the following phrases is a barrier to organisational communication?
(a) Body language
(b) Jargon usage
(c) Hierarchical structure
(d) Strong vocabulary
Ans: (c) Hierarchical structure
93. Which part of communication includes selecting the channel of message?
(a) Receiver
(b) Sender
(c) Feedback
(d) Barrier
Ans: (b) Sender
94. A nod while listening usually shows:
(a) Disinterest
(b) Confusion
(c) Agreement or attentiveness
(d) Interrupting the speaker
Ans: (c) Agreement or attentiveness
95. Which of the following strengthens verbal communication?
(a) Complex language
(b) Long pauses
(c) Clear and simple words
(d) Rapid and loud speech
Ans: (c) Clear and simple words
96. Which of these is a written form of interpersonal communication?
(a) Newspaper article
(b) Personal letter
(c) Poster
(d) Website banner
Ans: (b) Personal letter
97. Which punctuation is used to join two related sentences?
(a) Exclamation mark
(b) Comma
(c) Semicolon
(d) Apostrophe
Ans: (c) Semicolon
98. What does ‘channel’ mean in the communication process?
(a) The noise level in a room
(b) The person sending the message
(c) The method used to send the message
(d) The emotion in the message
Ans: (c) The method used to send the message

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