Describe the process of online transactions.
Q.4 Describe the process of online transactions.
Solution :-
Process of Online Transactions:-
An online transaction refers to the exchange of goods, services, or financial transfers conducted over the internet.
It ensures secure, quick, and convenient digital payments.
The process typically involves the following steps:
Selecting Products or Services
The customer visits an e-commerce website or app and chooses items to purchase.
The selected items are added to a virtual shopping cart.
Proceeding to Checkout
The customer reviews the selected products and their prices.
Shipping and billing details are entered.
3. Choosing a Payment Method
Various payment options are available, including:
Credit/Debit Cards
Net Banking
Digital Wallets (e.g., PayPal, Google Pay)
UPI (Unified Payments Interface)
Cryptocurrency (in some cases)
4. Payment Authentication
The payment gateway securely processes the transaction.
Additional authentication (such as OTP verification or biometric confirmation) ensures security.
5. Transaction Processing
The payment is verified by the bank or payment processor.
The transaction is either approved (if valid) or declined (if funds are insufficient or details are incorrect).
6. Order Confirmation
If the payment is successful, the seller confirms the order and sends a receipt via email or SMS.
The order is processed for delivery or digital access.
7. Delivery of Goods or Services
For physical products: The seller ships the order to the customer’s address.
For digital goods/services: Access is granted immediately (e.g., e-tickets, subscriptions).